*Adding Users

Adding Users in FleetAdmin is a simple process. You can add different levels of permissions for your team members, giving or restricting access to the system.

Users can be uploaded individually, or imported in bulk using our User Import Template and the instructions below.

Summary of permission levels:

No Web Access: Mobile app view only. 

Project Manager: View assets in geofences/worksites built by you only.

Division manager: View assets assigned to their division only.

Senior Manager: Full access.

Adding Users - Individual User

After you have logged into FleetCentre

• You will need to select FleetAdmin from the menu or dashboard
• Selecting Users will give you access to the users creation and permissions
• Click on Add User to add a single user

• To add a new user, there are mandatory fields * to be filled in. 
• The Login name must be be an email address.
• The Login & Email must be the same.
• Password - Must be 8 characters long

Please Note: The Fleet Office only allows one unique email per User system wide.  If a User has had a previous login with a different Company using the same email, you will get an error message.  If using an alternate email address is not an option, please contact us at [e-mail] with Users details.

All other fields are optional, although Driving Licence details must be added before you can assign a driver an asset, this will also link to Asset Licence Type Required & Prestart licence requirements.

Ticking User as a Qualified Fitter/ Mechanic will enable User to be listed as Fitter in FleetMaint

• Scroll to the bottom of the page and click save. 

Please Note: Adding an Individual User does not autogenerate an email to new User.   You will need to email User Login Details.  User can then use Forgot Your Password? to reset password.

Adding Users - Bulk User Import

Users can be bulk imported from an Excel spreadsheet. After a successful import, each User will receive an email notification and a link to finish setting up their account.

• From FleetAdmin go to Users
• Click on "Import Users" to import users in bulk

• The Excel bulk import page will open. This page will include:

  1. Instructions on how the spreadsheet should be formatted
  2. A button to download the User Import Template
  3. A section to upload the completed template

When a User Import is successful, you will see the following:

If any errors are detected, the import will fail and the errors will be listed:

Please Note: The Fleet Office only allows one unique email per User system wide.  If a User has had a previous login with a different Company using the same email, you will get an error message.  If using an alternate email address is not an option, please contact us at [e-mail] with Users details.

Listed errors can be amended in original excel template & Uploaded again.

Please Note: No new Users will be uploaded if there are any errors detected in the User Import.

Adding Bulk Users - New User Registration

Once a successful bulk user import is complete, each new User will receive an email requiring them to complete their registration:

Clicking on the "Complete Registration" button will open a webpage where the User can set their password for the system:

Next Step - User Access Control - User Permissions