Work Orders can be generated several different ways. From Auto Service Schedules, via an issue identified during a Prestart, by a date driven Notification, from a On & Off Hire Report, and from Asset View.
See Work Order View Page for how to search & filter Work Orders
Click button to skip ahead to:
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Work Order Details
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If there are other open Work Orders for the Asset, they will display in red on the top of the page.
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Click on View Summary
- Click on Work Order line to go to that Work Order
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If Warranty information has been set in FleetAdmin - Asset Details, it will display on the top of the Work Order in teal.
- Click on View Notes to see full detail
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General Details:
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Created At: |
Gives Date & Time of creation |
Created By: |
Name of User created, if a auto service this will display as System |
Status: |
Current Status |
Type: |
Where this Work Order originated |
Parent: |
Will display Parent Asset number if it is a linked Asset
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Meters At Open: |
Will display the Meters & Hours of the Asset when the Work Order was opened. These will not change |
Location at Open: |
If a TFO tracker Asset, will display the location of Asset when Work Order was opened |
Estimated Cost: |
Total of Cost estimates entered within each Work Item. This will display totals for each Asset in FleetAdmin Costs
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Asset:
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VIN/Rego: |
Display information from FleetAdmin- Asset Details
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Current Hours: |
Display Assets current Hours |
Current Kms: |
Display Assets current Kms |
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Images:
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Images will appear here from Prestart or On/Off Hire Work Orders.
It is possible to add up to 6 images to each Work Order.
- Drag and drop or Click to select
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Work Order Details:
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Job Description |
Will autogenerate with Work Order - This can be edited |
Job Priority |
Use these to filter & schedule Work Orders - See Statistics |
Root Cause |
Use these to filter & report on Work Orders - See Statistics
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Notes |
Use notes for any additional information |
Est Arrival Time |
Estimated Date & Time the Asset will arrive for Work Order |
Scheduled Start Time |
This is one of the places you can schedule the Work Order, once saved, these will appear in the Work Order Scheduler
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Est Time |
Enter number of hours for Work Order to be completed - The estimated time will flow through into the Work Order Scheduler
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Delays |
Click on Edit to add Delay reason. It is possible to add more than one. |
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Est Finish Time |
This will auto-populate based on entered information |
Fitters |
Assign up to 4 fitters to each Work Order - See FleetAdmin-Users for how to add Fitters to the list |
Act Arrival Time |
Enter time asset actually arrived |
Actual Start Time |
Add actual start time |
Act Time |
Enter actual time taken in hours |
Delays |
Click on Edit to add Delay reason. It is possible to add more than one. |
Act Finish Time |
This will auto-populate based on entered information |
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Work Order Items:
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Work Order Items are added in via Auto service schedule, Prestart issues or Notifications .
- Click on Add Item to add Work Order Item to add manually
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No |
Displays the number of the Work Item |
Work Needed |
Description of Work Required |
Work Performed |
Displays works completed |
Assigned Parts |
List out Part & Qty required for Work Item |
Status |
Status of each Work Item |
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Edit Work Item
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- Click on the required Work Item
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Work Needed |
Click in field to edit |
Work Performed |
Enter work performed.If using a a tablet you can use voice to text to enter this information
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Hazards |
Create Hazard list in FleetMaint Settings
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Cost Code |
Create Cost Codes in FleetAdmin Organisation
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Closed Date |
Individualise Close date for each Work Item |
Part Required |
Parts created in FleetParts will list as per Auto Service Schedule or select from dropdown |
Est Cost |
Enter cost of Work Item - Totals for Work Order will display in Estimated Cost in General Details of the Work Order |
Time on Job |
Enter time in hours |
Status |
Individualise status for each Work Item |
File |
Drag & drop or click to select to add photos or files |
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Work Order Action Button
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Click on the Action Button
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Work Order Split Mode
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Split out Work Items within a Work Order, if you are waiting on parts for example. Allowing you to close the original Work Order, leaving just the remaining items to complete.
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- Click on 'Enable Work Order Split Mode' Top Left of Work Order Items
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All Work Items will display
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- Tick on Work Items to be split into a new Work Order
- Click on Generate Work Order to create new
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Close Work Orders
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Close Individual Items
- In the work order Item, select the status drop down to closed. This can also be updated as the item is in progress to other status' such as Parts Ordered.
- Enter 'Closed Date' Date and select save.
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Close Whole Work Order
- Within the Work Order select the action button
on the right hand side of the page.
- Select the
Button to close the work order
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- Enter the Closed Date and Time
- Commit
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Work Order - Audit Trail
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The Audit Trail allows you to see changes that have been made to the Work Order and by which User. |
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