TFO App - Tracker Activation - Guide

The Fleet Office Activation App is used to easily activate a tracker from your phone.

You can test and assign the tracker to the Asset instantly. 

PLEASE NOTE If you are de-activating an old 3G Tracker - Please ensure you phone our Hardware Team to process the de-activation/ removal of old tracker first.

Contact:

• 1300 110 248 (Option 1)

Step 1 - Plug in Tracker

• Plug the tracker in
• Start your asset and wait for the lights to stop flashing before proceeding with the activation. 
• If the tracker has green and orange lights, both will need to display a solid light.
• If the tracker has input and output lights, Output 0 and 1 will need to be solid on. 

Step 2 - Scan QR Code

• Scan the QR code with your phone or CLICK THIS LINK .
• The QR code is located on the install guides. This will take you to the activation app. You will be prompted to enable location services.

IF YOUR PHONE LOCATION SERVICES ARE NOT ENABLED IT WILL

SHOW THIS NOTIFICATION

Please Note: Ensure you select 'allow' as the App requires you to be within certain distance of the tracker to be able to activate it. 

• Select Begin

Step 3 - Company Details

• Enter your name and the company you work for
  • If you are an auto electrician, put your company name in this page, not the company that owns the asset. 
• Check the “I’m not a robot” check box and select begin.

Step 4 - Enter Tracker Number

• Enter the tracker number. (This is the number on the silver sticker located on the tracking device)
• Please ensure you enter the correct number.
• Click Select
• This will then display a dashboard with current information from the tracker including GPS location. (See next step)

Step 5 - Confirm Tracker

• Confirm the last packet of information by checking the time of last signal and map location.
• This page will also show you the mobile and GPS signal strength. If either are not connected, you will receive an error message.
• Check lights are on as mentioned above for confirmation .

Step 6 - Run Tests

You will need to run the appropriate tests for the tracker you are installing. 

• Select the tests you would like to perform one at a time and run the test
• If successful, the cell will turn green.
• If unsuccessful, try running the test again before calling the team.
• You can skip the input tests if no inputs are connected.

Step 7 - Assign the Tracker

Once all required tests have passed, it will be time to assign the tracker to an asset.

• First you will need to select the company you are performing the install for.
• If you start typing in the company name, you can select the company from a list that will be displayed.
• If it is a new asset that is not in the system, then select Add New and move on to Step 9.

                                               

Step 8 - Asset Details

• Fill out the kms and/or the engine hrs of that particular asset

                    

Step 9 - Add New Asset if required

*If the asset is existing and has been selected in Step 8 - Skip to Step 10

When 'new asset' button is clicked, four fields will show up on screen for details regarding the asset.

Please ensure you complete these fields:

• Enter Asset Unit ID - This must be a unique ID 
• Enter Asset Type
• Enter Asset Make
• Enter Asset Model
• Click Create

 

Step 10 - Confirm Details

If all the steps are done correctly a confirmation box will show up. Double check all your data is correct. 

• When ready click Confirm Details and Activate
• Click on Reset if you need to correct any information                                                  

Step 11 - Activation Successful

When activation is successful you will see below

• If required, click on "Activate Another Tracker" and start from Step 1.